Since unpacking, I have been unable to connect to the internet, either by wifi or ethernet, while other computers were connected at the same time. I ran all the diagnostics on the HP machine and it suggested deleting the 3 network drivers and restarting the machine.

What Causes Intermittent Internet Connections. An intermittent internet connection is often a result … Toshiba laptop. Won't connect to internet | Tom's Guide Forum Feb 26, 2018 connected to wifi but no internet access on HP laptop May 27, 2015

Connect Your Laptop to the Internet without a Built-in

Toshiba laptop. Won't connect to internet | Tom's Guide Forum Feb 26, 2018

WiFi Connected But No Internet Access — How to Fix?

Feb 16, 2017 Connected to Wifi but no Internet Access - Dell Community